Customer Service Representative

APP Jet Center

Stuart FL

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Stuart location. In this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.

Job Functions:

- Answering incoming calls and providing information or assistance to customers

- Preserve the Safety-First culture and participate in various safety programs.

- Resolving customer complaints and escalations effectively and efficiently

- Processing orders, returns, and exchanges

- Updating customer accounts and maintaining accurate records

- Collaborating with other departments to ensure customer satisfaction - Identifying and implementing process improvements to enhance the customer experience

Requirements:

- High school diploma or equivalent

- 1+ years of experience in customer service or a related field

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and attention to detail

- Proficiency in Microsoft Office and customer service software

- Available to work flexible hours, including evenings and weekends

Benefits:

- Competitive pay

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid time off

- Training and development opportunities

If you are a team player with a passion for providing exceptional service, we would love to hear from you. Please apply with your resume and cover letter to be considered for the Customer Service Representative position.

JOB CODE: Customer Service Representative